Check 17 / 18 LOW impact In the full checklist
Add live chat bubble in cart if abandoned >30s
What this check is
A shopper who sits in the cart is often stuck on a specific question: delivery time, returns, a payment method that failed. Offering help at that moment is a conversation, not an interruption.
How to implement it
Trigger the chat prompt after a dwell time on the cart page, keep the bubble compact and dismissible, and route it to a channel you actually answer during the promised hours. Consider the same trigger after a failed payment.
How to verify it
Leave a cart idle past the trigger, confirm the prompt appears once without covering the checkout button, and check that a test message reaches your inbox.
All 197 checks, one Google Sheet
This page is the summary. The full checklist carries the priority, the impact score and the tool link for every check — all 197 of them, across 14 categories, as a Google Sheet and CSV with lifetime updates.
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