Check 6 / 18 LOW impact In the full checklist
Cart notes only for gift message, not forced
What this check is
An open notes field invites shoppers to type instructions you cannot fulfil and adds a decision to the cart. Reserved for gift messages, it captures the one kind of note that matters.
How to implement it
Rename the field to a gift message prompt, enable it only for gift purchases or always but clearly optional, and make sure the text reaches the fulfilment slip or the packing app. Keep a character limit so the note stays printable.
How to verify it
Add a gift message, complete a test order and confirm the message arrives on the packing slip or in the fulfilment app rather than disappearing in the cart.
All 197 checks, one Google Sheet
This page is the summary. The full checklist carries the priority, the impact score and the tool link for every check — all 197 of them, across 14 categories, as a Google Sheet and CSV with lifetime updates.
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