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Check 10 / 16 LOW impact Free

Add physical address + hours in footer for trust

What this check is

A street address and a support window in the footer turn an anonymous storefront into a business a shopper can picture. It is also the address most consumer-protection rules expect to be reachable.

How to implement it

Add the registered business name, street address and support hours to the footer of the theme, and match the same details on the contact and legal pages. Keep the timezone explicit so an overseas buyer knows when a reply is realistic.

How to verify it

Load the footer on mobile and desktop and confirm the address, hours and support email are visible without opening a modal, and that the same details appear on the contact and privacy pages.

This one is in the free tier

The free tier covers the first checks of every category — enough to close the obvious leaks. The full checklist adds the priority order, the impact score and the tool link for all 197 checks across 14 categories.

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More in Store Foundation

All 16 Store Foundation checks · All 14 categories