Check 6 / 12 LOW impact In the full checklist
Shipping FAQ page linked in footer + PDP tab
What this check is
Delivery questions are the most common support tickets and the easiest to prevent. A shipping FAQ reachable from the footer and from a product page tab answers them before the shopper writes in.
How to implement it
Write the FAQ from the real questions in your inbox: dispatch times, carriers, international duties, lost parcels, returns postage. Link it in the footer and from a tab or accordion on the product page, next to the delivery estimate.
How to verify it
Answer the ten most recent shipping tickets by reading only the FAQ page; anything you had to look up elsewhere belongs on the page.
All 197 checks, one Google Sheet
This page is the summary. The full checklist carries the priority, the impact score and the tool link for every check — all 197 of them, across 14 categories, as a Google Sheet and CSV with lifetime updates.
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