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Check 3 / 16 MED impact In the full checklist

Post-purchase cross-sell flow day 7 after delivery

What this check is

The moment a customer has used the product and is happy is the best time to suggest the complementary item, and it is far enough after the order that the email does not read as a sales push.

How to implement it

Trigger the message from the delivery confirmation rather than the order date, recommend products that genuinely pair with the purchase, and keep it to one or two items with a clear reason for the pairing.

How to verify it

Place a test order, mark it delivered and confirm the message is scheduled for the right interval afterwards with the correct companion products.

All 197 checks, one Google Sheet

This page is the summary. The full checklist carries the priority, the impact score and the tool link for every check — all 197 of them, across 14 categories, as a Google Sheet and CSV with lifetime updates.

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More in Email & SMS

All 16 Email & SMS checks · All 14 categories